Candle Care & Safety

 

When there is a flame involved, you should always be very careful!

FOLLOW THESE TIPS AND DIRECTIONS TO BURN YOUR CANDLE SAFELY & MAKE IT LAST LONGER!

Remember to:

  • Always trim the wick to 0.7mm (1/4 in)
    BEFORE EVERY SINGLE BURN
  • Discontinue burning a candle when 12mm (1/2 in) of wax remains
  • Avoid burning a candle longer than 3 hours at a time
  • ALWAYS extinguish your candle when leaving a room

Never, ever…

  • Leave a candle unattended or within reach of children or pets
  • Burn a candle on or near anything that can catch fire or in a draughty, badly ventilated area
  • Touch or move a burning candle when the wax is liquid
  • Use candle to extinguish a flame

Extinguish immediately if…

  • The flame is flickering a lot
  • The flame gets really high
  • Your candle is smoking

Let it cool, trim the wick, check for drafts & then re-light.

Stop burning if 12mm or less of wax remains at the bottom.

Frequently Asked Questions

Hand poured soy wax may be a little different to what you are used to!

My cANDLE HAS A ROUGH SURFACE WHEN IT'S NOT BURNING, will it affect it?

That is completely normal with soy wax! This is just cosmetic, and will not affect your candle burning experience in any way.

what are the white areas on the top/side of my candle?

This is just cosmetic and will not affect your candle in any way!
The white areas you may see on top or edges of your candle are due to ‘Frosting’ – a perfectly natural effect unique to vegetable waxes, especially soy. It is the natural wax re-crystallizing.
All soy waxes frost to some degree and is a sign that we use 100% natural soy wax 😉

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patches that look like air/water on the side of my candle

This is called a ‘wet spot’, although it is definitely NOT wet 😉
A wet spot is just cosmetic, and will not affect your candle burning experience in any way.
It generally happens when the candle air temperature fluctuates and the wax expands and contracts. 

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Mauris blandit aliquet elit, eget tincidunt nibh pulvinar a. Vestibulum ac diam sit amet quam vehicula elementum sed sit amet dui. Curabitur non nulla sit amet nisl tempus convallis quis ac lectus. Cras ultricies ligula sed magna dictum porta.
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